Why URAC Accreditation Matters

At Managed Medical Review Organization, Inc. (MMRO), quality, integrity, and accountability are at the core of everything we do. That’s why we’re proud to be a URAC-accredited Independent Review Organization (IRO), a distinction that represents more than a title. It’s a promise.

But what exactly is URAC? And why should it matter to our clients?

What Is URAC?

URAC stands for the Utilization Review Accreditation Commission. It is an independent, nonprofit organization that promotes healthcare quality through rigorous standards and evidence-based accreditation programs. URAC is one of the most recognized and respected healthcare accreditation bodies in the United States.

For organizations like MMRO, becoming URAC-accredited means voluntarily undergoing a thorough and objective evaluation to demonstrate that our processes meet the highest standards in areas like clinical quality, operational integrity, consumer protection, and compliance.

What It Means to Be a URAC-Accredited IRO

As a URAC-accredited IRO, MMRO has proven that we:

  • Maintain clinical independence and impartiality in all review decisions.

  • Use appropriately credentialed, qualified physicians for case reviews.

  • Apply evidence-based criteria and sound clinical guidelines.

  • Have robust systems in place for data security, quality assurance, and timely decision-making.

  • Provide consistent, fair, and compliant outcomes that protect both clients and participants/claimants.

This level of accreditation is not generally required by clients/disability programs - but we believe it should be. Being URAC accredited demonstrates that we are not only meeting the baseline of regulatory compliance but exceeding it.

A Strategic Investment in Quality

Pursuing URAC accreditation is not a box to check. It is a significant and ongoing investment of time, resources, and people. At MMRO, we chose to undertake this rigorous process because we are committed to delivering the highest quality review services in the industry.

Maintaining our URAC accreditation means:

  • Continually auditing and improving our processes.

  • Keeping pace with changing regulations and industry standards.

  • Ensuring that our team operates with clinical excellence, every day.

This is The MMRO Difference in action. It’s about holding ourselves accountable, even when it’s not required.

The Benefits to Our Clients

When you work with a URAC-accredited IRO like MMRO, you gain:

  • Confidence in compliance: Our processes align with federal and state regulations and URAC’s nationally recognized standards.

  • Assurance of objectivity: All decisions are made with fairness, transparency, and clinical integrity.

  • Protection and credibility: Working with an accredited IRO reduces liability and builds trust with participants and regulators alike.

  • A true partner in quality: We act as an extension of your team, helping you deliver a seamless, high-quality experience to those you serve.

Accreditation is a choice. At MMRO, we choose excellence when we chose URAC because our clients deserve more than the minimum. They deserve the very best.

#TheMMRODifference

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